Why get Whispir Mobile for iPhone?
- Remotely manage the entire event lifecycle from the first alert, through to post-event auditing and reporting.
- Rapidly send, automate, log and report on communications to and from various locations, across SMS, voice and email.
- Leverage multi-channel templates and pre-defined contact lists to quickly execute structured and controlled communications, when you don’t have access to your computer or office.
- Mobilise teams, initiate instant teleconferences and inform employees, stakeholders and the customers.
- Custom built interfaces, specifically designed for iPhone, ensure the app is easy-to-use in complex operating environments.
- Easy-to-deploy, no technical requirements, with full training and 24/7 support provided.
How do I get it?
You need to have a valid Whispir account to use this app – talk to a member of the Whispir team:
- Email: info@whispir.com
- Phone: 1300 WHISPIR / 0800 WHISPIR
- Website: whispir.com
Event inbox
The remote event inbox provides you and your team one location to view, manage, track and search for information about an emergency, incident or daily operational event.
Shared views
You can toggle between collaborative shared views of all activities and communication that is occurring as an event unfolds.
Teams working remotely on their iPhone have a common view of all correspondence.
Message responses
Track and view responses to communications, with full visibility over who received what information and when.
Real-time reporting
View message status information within the event inbox to improve situational awareness and speed decision-making.
Search
Quickly locate important information by searching messages by keyword to filter relevant correspondence.
Collaborative event workspaces
Being able to collaborate with colleagues from your iPhone enables more efficient knowledge transfer, speeds decision-making and increases situational awareness.
Access workspaces
Browse structured workspaces to select the relevant environment and quickly access structured and tailored message templates and pre-defined groups of contacts.
Collaborate
Within workspaces you can view all communications about an event, draft messages for review and interact with colleagues.
Audit trail
All activity that occurs on your iPhone is logged and recorded in the Whispir Platform.
Without you having to sync data and devices, Whispir is immediately updated, enabling colleagues and stakeholders to audit, track and monitor the complete communications lifecycle.
Security
All data is protected stored securely on the Whispir Platform.
Rapid and structured communications
Mobilise your team, rapidly respond and provide continual updates to employees, stakeholders and customers, using standardised, pre-approved multi-channel templates.
Multiple channels
Use your iPhone to send communications across multiple channels, removing critical dependencies on one medium and reducing the likelihood of a communications breakdown.
Communications can be delivered via SMS, email and voice channels, at the same time, with one click.
Messages are sent via the Whispir Platform, with multiple levels of redundancy, so you are not reliant on your individual carrier for delivery.
Message templates
Easily access structured templates, optimised for each channel, to ensure content is controlled, consistent and on-brand.
Being able to access templates on your iPhone makes message creation faster and reduces the likelihood of mistakes.
Whispir delivers flexibility by allowing templates to be edited on the fly as conditions in the field change, or new content can be developed and issued.
Escalation
Escalation of messages is supported, so if a person does not respond or acknowledge within a pre-defined timeframe, the message is automatically routed to an alternate. Multiple tiers of escalation can be configured to ensure the message gets through.
Pre-defined contact lists
Quickly access pre-defined contact lists to ensure communications are targeted to the right people.
Distribution Lists
Contact information is stored within the Whispir Platform and grouped into distribution lists.
Distribution lists can be accessed, reviewed and edited from your iPhone.
One or multiple distribution lists can be added to a message, recipients can be added on an ad-hoc basis, and you can select contacts who are stored locally in your iPhone’s phonebook.
Even when you don’t have access to your office or computer, communications can be delivered to multiple groups of employees, stakeholders and even customers if required.
Easily accessible
As all contact data is stored in Whispir, no time is wasted searching multiple locations spreadsheets and databases for details.
Data is stored on the Whispir Platform, not on your device.
You can browse through distribution lists on your iPhone and review members. Individuals and teams are easily located with Whispir’s advanced search functionality.
Up-to-date details
Whispir enables organisations to sync with HR and CRM systems and schedule Contact Update Reminders so that contact information remains accurate and up-to-date.
Data in the Whispir Platform and on the iPhone are instantly synchronised, so you immediately have access to the most up-to-date information.
Locate people and teams
Enabling your location details to be viewed provides stakeholders with improved visibility of where key team members are located.
GPS tracking
Organisations can send location-based communications if they know where you are located.
Whispir for iPhone uses GPS tracking. If you choose to ‘turn on’ your location settings, this information is automatically recorded in the Whispir Platform.
Whispir Maps
Within the Whispir Platform personnel can view where team members are located on a mapping interface.
Using Whispir Maps, response teams can view how close employees or stakeholders are in relation to an asset or incident.
Communications can then be sent based on a person’s location.
Whispir provides mapping tools to enable organisations to draw and save geofences, and send to all recipients within that area.
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